We have been able to plan more accurately around studio capacity and produce very accurate automated financial reports that are delivered to our inbox from the system.
Taking 383 studio smoothly through growth and sector expansion
383 are a digital product studio, solving problems with powerful products.
383 had expanded both in size and in the nature of its offering across multiple sectors. They needed a system to support them in this, offering them insights, flexibility and control.
In just a short time, Synergist transformed the way they worked...
Agency type: Digital product studio
Services: Digital product and design, digital product development, digital product management
Size: 45+ people
Location: Birmingham
Sukhi Dehal
Founder and Managing Director at 383
The problem
Limited insights and narrow scope
The company had grown into a multifaceted agency across a wide range of sectors, from automotive to retail and gaming.
“Our work requires a management system and administrative processes to keep tabs on everything that’s happening and to ensure that we achieve our promises to clients as well as safeguarding our profits.”
“Over the years, we have used a number of agency management software packages, some very limited in scope and others focussed on job trafficking. All of them have had drawbacks, and in some cases, the products were not what an agency of our size needed.”
The solution
Revolutionising process with Synergist
Sukhi realised that as the agency developed and grew, he needed to find a suitable system to meet their expanding needs and help them get a clear overview of the company.
“Extensive research led us to discover Synergist. The product demo revealed an easy-to-use software package that, since installation, has revolutionised our admin processes and allowed us to monitor and organise everything that goes through the studio, from conception to delivery."
“Synergist certainly offers far more flexibility and control than our previous systems. In addition, Agency Works offered us excellent training and support, and in a very short time, we were up and running and creating detailed financial and progress reports like experts!”
All indications are that the system will probably pay for itself in just three or four months.
Sukhi Dehal
Founder and Managing Director, 383
The return
Accurate planning and powerful data insights
"Online and phone support was a huge issue for us. We needed a reliable supplier that could offer support as and when we needed it. The support we have received from Agency Works has been exemplary.”
The agency has now been able to plan more accurately around studio capacity and produce accurate automated financial reports delivered to their inbox from the system.
"The reaction from staff has been very encouraging, particularly now that we have a management system that does not break! Everyday use is proving to be very straightforward for all our staff. Synergist is very impressive with the quality and detail of the reports now that we have a large volume of data.”
“I would certainly recommend Synergist to any agency looking for a system to provide accurate reporting, ease of use for staff to log time, compatibility with accounting software and data entry that no one can hide from!”