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How Europe Economics took back control over their processes with Synergist
Europe Economics are an expert economics consultancy advising a wide range of clients including trade and professional associations, regulators, competition authorities and governments.
Economics consultancy Europe Economics were fighting a daily battle with their vast array of spreadsheets. Enter Synergist...
Agency type: Economics consultancy
Services: Economic regulation, competition policy, impact assessment, training courses
Size: 12+ people
Location: London
Alexandros Lakovidis
Former Managing Director at Europe Economics
The problem
Navigating too many spreadsheets
The business had many complex day-to-day operations, with projects, clients, time and deadlines all needing attention.
"We didn’t always have one system here. We used an array of spreadsheets, one for each major process.”
"We had all sorts of difficulties juggling all these spreadsheets. They were created by different people at different times using different approaches, they weren’t linked up, and there were inconsistencies, making them hard to reconcile.”
Alexandros also said that updating the files involved a lot of chasing, and they weren’t ultimately getting real-time, usable data.
“The fragmented nature of our systems made processing available information more difficult and time consuming. All these shortcomings also caused our team frustration as issues meant we couldn’t focus on what we enjoy the most, economic analysis.”
The solution
A single source of information
After a long search, the team chose Synergist.
"There are all sorts of ways you can try to pull information together, but finding a comprehensive solution that works properly for you is not so easy."
"But when you do find the right one, there are huge benefits to be had, for your consultancy and your team and your clients too. Certainly Synergist delivers for us.”
“We quickly saw that we could get rid of the vast majority of our spreadsheets and have a single source of information.”
“This meant we would be able to find information far more quickly, identify projects that were overrunning, set up alerts to identify issues which needed addressing and give our project managers far better tools to use.”
Synergist has definitely done what it should. We have seen a reduction in project overruns and it has allowed us to have a more timely view of costs and profits.
The return
Smoother, more streamlined processes
“Time entering has greatly improved. Before, not everyone could see the point of entering their time. Now they see it.”
“It also helps in our decision-making as reporting is easily available. This helps us make on-the-spot decisions on many varied issues as well as more strategic ones regarding focusing more on the most profitable areas of our work.